Heritage Bank executives meeting in a boardroom

About Us

Banking Built on Trust

Heritage Bank has helped families, founders and institutions build lasting wealth since 1885 — combining the discipline of a legacy institution with the speed of modern technology.

Heritage Bank headquarters at dusk

A Company Introduction

Heritage Bank is a full-service financial institution offering personal banking, business banking, lending, investment advisory and wealth management. What began as a single branch in downtown New York now spans 45 countries and 1,240 branches, with $145 billion of assets under management.

Our approach is simple: pair generations of financial expertise with the technology customers expect today, and never compromise on security, transparency or service.

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Our Mission

To empower every customer with secure, transparent and accessible financial services that help them build a stronger future — whether that is a first savings account, a family home or a global business.

Our Vision

To be the world's most trusted bank: a institution where technology serves people, where advice is always in the customer's interest, and where prosperity is shared with the communities we serve.

Core Values

Six principles that shape every account we open and every loan we approve.

Integrity

We do the right thing, every time, for every customer.

Customer First

Every decision starts with the people we serve.

Innovation

Modern technology in service of timeless banking values.

Inclusion

Accessible banking for every community we operate in.

Excellence

Relentless standards across advice, service and security.

Stewardship

Protecting and growing wealth across generations.

Heritage Bank by the Numbers

Scale that comes from a century and a half of earned trust.

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Customers
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Countries Served
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Branches
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Years in Business

A Message from Our CEO

"When I joined Heritage Bank, I inherited a promise made in 1885: that a bank should be the steadiest thing in a customer's life. That promise still guides us. We invest in technology so your money moves faster, and in people so your questions are always answered by someone who cares. Thank you for trusting us with your financial future."
Margaret A. Whitfield
Chief Executive Officer, Heritage Bank

Our Company History

A timeline of the moments that built Heritage Bank.

1885

Founded in New York

Heritage Bank opens its first branch on Financial Avenue with 12 employees.

1929

Weathering the storm

One of the few banks to honour every deposit through the Great Depression.

1968

National expansion

Branch network crosses 200 locations across the United States.

1995

Going global

First international offices open in London, Frankfurt and Singapore.

2008

Digital banking

Launch of online banking with round-the-clock account access.

2018

Mobile-first

Award-winning mobile app with biometric security reaches 1M users.

2024

$145B under management

Serving 2.5M customers across 45 countries with 1,240 branches.

Why Choose Heritage Bank

135+ years of stability

A balance sheet built to endure every economic cycle.

Bank-grade security

Military-grade encryption, 24/7 fraud monitoring and FDIC insurance.

Personalised advice

Dedicated relationship managers for personal and business clients.

Award-winning digital

Best-in-class mobile and online banking, rated 4.9/5 by customers.