Contact & Support
We're Here Around the Clock
Real people, real answers — 24 hours a day, seven days a week, across every channel you prefer.
Customer Support
Choose the channel that suits you best.
24/7 Live Support
Chat with a Heritage Bank specialist any hour of any day, including holidays.
Email Support
Write to heritagebsupport@gmail.com — most enquiries answered within 4 hours.
Email a Specialist
Write to heritagebsupport@gmail.com for account, card and fraud assistance.
Secure Messaging
Send documents and sensitive requests safely from inside online banking.
Head Office
Heritage Bank Headquarters
8001 South Orange Blossom Trail
Orlando, FL 32809
United States
Email Support
Business Hours
Monday – Friday
8:00 AM – 6:00 PM
Live chat and email support available 24/7.
Frequently Asked Questions
Still need help?
Start a secure conversation with a Heritage Bank specialist and we will respond in minutes, day or night.
Message Support